Canterbury Electric Scooter Rental Trial

Update 1 November 2021

Following guidance from the Department for Transport (DfT) the trial of electric scooters in Canterbury has been extended for a further six months from 2 November until the end of March 2022.

Throughout the trial we have consulted and engaged with service users, residents, partners, and other stakeholders. Following the extension of the trial, it is important to us that we continue to listen to feedback. If you would like to tell us your views, please complete the feedback form below.

If you have any safety concerns, please report these directly to Bird by email at Canterbury@Bird.co, phone 01484 50 91 45 or via their app on a smartphone. Any issues reported through these means will be shared with KCC and in some circumstances Kent Police.

We continue to pause phase 3 of the trial and reduce the operational area to phase one and two only (see consultation document for more information on the phases). This is due to criminal damage to the e-scooter fleet, which is currently under investigation. We hope to be operating at full capacity again soon and will update this page when service has resumed.


On 2 November 2020, we launched a 12-month e-scooter rental trial in Canterbury.

The projectBird electric scooter outside Marlow theatre in Canterbury aims to bring affordable, environmentally friendly e-scooters to the city as part of a Department for Transport (DfT) national trial.

Throughout the trial, only e-scooters provided by Bird on a rental basis are allowed. You can register to rent an e-scooter through the Bird app. You can download this through:

Any private e-scooter use on the highway remains illegal.

The e-scooters will use the same road space as bicycles and are not permitted to travel on the pavement, or outside of the trial area.

The trial has been delivered in phases so that we can listen to feedback and review safety and usage data.

An Experimental Traffic Regulation Order has been made to make the trial legal and lasts for up to 18 months.

The consultation period for the Order ran for six months from the 30 October 2020 to 3 May 2021. However, it is important to us that we continue to listen to your views as the trial expands to the wider urban area. So we are carrying out this second round of consultation, which will run until 31 August 2021.

Update 1 November 2021

Following guidance from the Department for Transport (DfT) the trial of electric scooters in Canterbury has been extended for a further six months from 2 November until the end of March 2022.

Throughout the trial we have consulted and engaged with service users, residents, partners, and other stakeholders. Following the extension of the trial, it is important to us that we continue to listen to feedback. If you would like to tell us your views, please complete the feedback form below.

If you have any safety concerns, please report these directly to Bird by email at Canterbury@Bird.co, phone 01484 50 91 45 or via their app on a smartphone. Any issues reported through these means will be shared with KCC and in some circumstances Kent Police.

We continue to pause phase 3 of the trial and reduce the operational area to phase one and two only (see consultation document for more information on the phases). This is due to criminal damage to the e-scooter fleet, which is currently under investigation. We hope to be operating at full capacity again soon and will update this page when service has resumed.


On 2 November 2020, we launched a 12-month e-scooter rental trial in Canterbury.

The projectBird electric scooter outside Marlow theatre in Canterbury aims to bring affordable, environmentally friendly e-scooters to the city as part of a Department for Transport (DfT) national trial.

Throughout the trial, only e-scooters provided by Bird on a rental basis are allowed. You can register to rent an e-scooter through the Bird app. You can download this through:

Any private e-scooter use on the highway remains illegal.

The e-scooters will use the same road space as bicycles and are not permitted to travel on the pavement, or outside of the trial area.

The trial has been delivered in phases so that we can listen to feedback and review safety and usage data.

An Experimental Traffic Regulation Order has been made to make the trial legal and lasts for up to 18 months.

The consultation period for the Order ran for six months from the 30 October 2020 to 3 May 2021. However, it is important to us that we continue to listen to your views as the trial expands to the wider urban area. So we are carrying out this second round of consultation, which will run until 31 August 2021.

  • Please use this form to provide your feedback on the e-scooter trial in Canterbury. 

    If you have any safety concerns, please report these directly to Bird by email at Canterbury@Bird.co, phone 01484 50 91 45 or via their app on a smartphone. Any issues reported through these means will be shared with KCC and in some circumstances Kent Police. 

    Give your feedback