Relocating Tunbridge Wells Family Hub Services at Grove Hill Road

This consultation is about a proposal to move Tunbridge Wells Family Hub services from their current location at 39a Grove Hill Road to The Amelia Scott on Mount Pleasant Road. Both buildings are located in central Tunbridge Wells. The Amelia Scott is approximately 0.4 miles from Grove Hill Road, which is around a 10-minute walk, so services would remain in a central and accessible town centre location. When developing this proposal, we considered:

  • the needs of children, young people and families,
  • the opportunity to improve the Family Hub offer,
  • the potential to work more closely with partners, and
  • KCC’s financial situation and ways to reduce costs across our estate.

The proposal would keep Family Hub services in Tunbridge Wells town centre and would not remove or reduce the service offer. Services would continue to be delivered by Kent County Council (KCC) staff, alongside partner services where appropriate, from a more contemporary and welcoming shared public building. The Amelia Scott is already familiar to many residents and partner organisations, and this may help improve awareness, attendance and opportunities for joined-up support.

How to get involved

We recommend you read the Consultation Document before responding to this questionnaire. We are keen to hear your views on our proposals and how any changes may affect you.

To take part in the consultation, please complete the online questionnaire. Alternatively, you may wish to fill in a Word/paper version and return it by email: TWFamilyhub@kent.gov.uk ternal link)or you can post it or hand it in to Tunbridge Wells Family Hub, 39a Grove Hill Road, Tunbridge Wells, TN1 1SD.

If you have any questions, please contact us on TWFamilyhub@kent.gov.uk or 03000 418059.

Next steps

Following the end of the consultation, we will review all responses, update the Equality Impact Assessment (if needed), and prepare a consultation report to help inform the final decision.

The consultation report, updated EqIA and committee papers are expected to be considered by the Children, Young People and Education (CYPE) Cabinet Committee in Autumn 2026.

If the proposal is approved, the Family Hubs team would contact families, young people, carers, staff and partner organisations who may be affected by the move. We would provide information in advance about when the move would happen, how services would continue to be delivered, how to access The Amelia Scott, and any temporary arrangements that may be available during any transition period.

This consultation is about a proposal to move Tunbridge Wells Family Hub services from their current location at 39a Grove Hill Road to The Amelia Scott on Mount Pleasant Road. Both buildings are located in central Tunbridge Wells. The Amelia Scott is approximately 0.4 miles from Grove Hill Road, which is around a 10-minute walk, so services would remain in a central and accessible town centre location. When developing this proposal, we considered:

  • the needs of children, young people and families,
  • the opportunity to improve the Family Hub offer,
  • the potential to work more closely with partners, and
  • KCC’s financial situation and ways to reduce costs across our estate.

The proposal would keep Family Hub services in Tunbridge Wells town centre and would not remove or reduce the service offer. Services would continue to be delivered by Kent County Council (KCC) staff, alongside partner services where appropriate, from a more contemporary and welcoming shared public building. The Amelia Scott is already familiar to many residents and partner organisations, and this may help improve awareness, attendance and opportunities for joined-up support.

How to get involved

We recommend you read the Consultation Document before responding to this questionnaire. We are keen to hear your views on our proposals and how any changes may affect you.

To take part in the consultation, please complete the online questionnaire. Alternatively, you may wish to fill in a Word/paper version and return it by email: TWFamilyhub@kent.gov.uk ternal link)or you can post it or hand it in to Tunbridge Wells Family Hub, 39a Grove Hill Road, Tunbridge Wells, TN1 1SD.

If you have any questions, please contact us on TWFamilyhub@kent.gov.uk or 03000 418059.

Next steps

Following the end of the consultation, we will review all responses, update the Equality Impact Assessment (if needed), and prepare a consultation report to help inform the final decision.

The consultation report, updated EqIA and committee papers are expected to be considered by the Children, Young People and Education (CYPE) Cabinet Committee in Autumn 2026.

If the proposal is approved, the Family Hubs team would contact families, young people, carers, staff and partner organisations who may be affected by the move. We would provide information in advance about when the move would happen, how services would continue to be delivered, how to access The Amelia Scott, and any temporary arrangements that may be available during any transition period.

  • Have your say!

    You can answer all or as many of the questions as you like. If you would rather not provide feedback on a section or question, just move on to the next one. Please remember to click through to the end of the questionnaire and submit your response.   

    Please do not include any personal information that could identify you or anyone else in any of your answers.

    In line with other local authorities and government departments, we ask people to register to take part in some activities on Let’s Talk Kent. We do this to give people the opportunity to choose to be kept informed and to protect the integrity of our consultations from individuals and groups who may attempt to unduly influence the outcomes of the consultation. It also means that when you submit your response you will receive a copy by email for your own records. 

    As with all our consultations a Word version of the questionnaire is available from the consultation webpage for people who would prefer not to complete the online version. 

    Privacy: Kent County Council (KCC) collects and processes personal information in order to provide a range of public services. KCC respects the privacy of individuals and endeavours to ensure personal information is collected fairly, lawfully, and in compliance with the United Kingdom General Data Protection Regulation and Data Protection Act 2018. Read the full Privacy Policy.


    Complete questionnaire