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This page is for you to share your thoughts, ideas and experiences on services and things affecting families across the county.
If you are interested in finding out about future engagement activities and getting updates, please hit the 'Subscribe' button under 'Stay Informed'.
Current ways to get involved
We also want your views on local youth support and provision. Visit your district page to complete our quick survey. Closes on 31 July 2026.
We’d like to capture the real-life activities fathers already enjoy doing with their babies and young children up to five. Please take our quick survey by 31 July 2026.
We will also have a 'You said, We did' section where you will be able to find out how we have listened.
Other ways to get involved
The Government's Department for Education is running a survey to get the views of parents/carers of children born between April 2021 and March 2023 who have used family hub services or participated in family hub activities between April 2025 and March 2026.
Your views matter! They want to know family views and experiences of help and support provided, so they know what helps and what could be done better for families.
To say thank you for your time, you will have the opportunity to be entered into a prize draw to receive a £100 shopping voucher. They will ask for your contact details at the end of the survey to enter you into the prize draw. You also have the option not to provide your details.
This page is for you to share your thoughts, ideas and experiences on services and things affecting families across the county.
If you are interested in finding out about future engagement activities and getting updates, please hit the 'Subscribe' button under 'Stay Informed'.
Current ways to get involved
We also want your views on local youth support and provision. Visit your district page to complete our quick survey. Closes on 31 July 2026.
We’d like to capture the real-life activities fathers already enjoy doing with their babies and young children up to five. Please take our quick survey by 31 July 2026.
We will also have a 'You said, We did' section where you will be able to find out how we have listened.
Other ways to get involved
The Government's Department for Education is running a survey to get the views of parents/carers of children born between April 2021 and March 2023 who have used family hub services or participated in family hub activities between April 2025 and March 2026.
Your views matter! They want to know family views and experiences of help and support provided, so they know what helps and what could be done better for families.
To say thank you for your time, you will have the opportunity to be entered into a prize draw to receive a £100 shopping voucher. They will ask for your contact details at the end of the survey to enter you into the prize draw. You also have the option not to provide your details.
Please tell us your views on how you think families would want to access support.
As part of a national reform of social care, we in Kent are developing a new model within statutory children’s services to help make sure children, young people and families receive the right support, at the right time, in a way that feels joined up and easy to navigate. The Families First Programme aims to bring services together more smoothly, reduce the number of times families have to repeat their story, and make it simpler to get help when it’s needed. To do this well, we want to design it with the people who know these services best, our local families. Whether you’ve received support through your GP or health professional, school, Family Hub, Early Help, Social Care or Child Protection services, or you simply want to share your thoughts, we would love to hear from you. Your experiences help us understand what it really feels like to use services: what works well, what feels difficult, and what could make things better. There are no right or wrong answers, just your lived experience, which is exactly what we need.
As part of this work, we’re strengthening services by building on what already makes a difference, and making sure families are supported by the right people from the very beginning. This includes creating a shared Family Help Service with a dedicated Family Help Lead Practitioner that remains with the family throughout their journey, and making assessments and plans more joined up, so families spend less time repeating information and more time getting support that works for them. We’re also creating Multi Agency Child Protection Teams (MACPTs), which will bring experienced professionals together to share information, make decisions collaboratively, and provide coordinated, timely and family-centred support. These changes are all designed to help services feel more connected, more responsive, and more supportive so children, young people and families get the help they need, when they need it, in a way that feels respectful, welcoming and easy to access.
KCC collects and processes personal information in order to provide a range of public services. KCC respects the privacy of individuals and endeavours to ensure personal information is collected fairly, lawfully, and in compliance with the General Data Protection Regulation and the Data Protection Act 2018.
